Delivery and Assembly
Accessories and (spare) partsAccessories and (spare) parts will be sent by parcel delivery within 48 hours. You will receive an email with the track & trace code.
Climbing frames and playhousesComplete climbing frames, playhouses etc. are delivered flatpacked on a pallet. The transporter will contact you by email or/and phone to make a delivery appointment.
STANDARD DELIVERY:5-8 working days.
For delivery of a complete climbing frame, playhouse etc. the delivery address must be easily accessible by a large truck. The driver will always decide where your order can be unloaded on the sidewalk next to the truck. In extraordinary circumstances it may be necessary to unload manually. The driver can ask you for your assistance.
During busy periods deliveries may take a little longer. Do you have any questions about the delivery? Please contact us.
Assembly reviewsWe gathered some useful reviews for you to browse through, about assembling a Jungle Gym climbing frame with slide.
"Recommended - I would just like to say how pleased we are with the Jungle Gym Fort!! I never thought I would say this, but building it was a pleasure! A friend came over to help me and it went up without a hitch over the weekend, in fact we were both disappointed when we realized that there was nothing left to do. The quality of the kit is excellent, from the inclusion of the correct drill bits through to the use of the special screws that don't slip. Our boys are delighted with it and it looks great in the garden. I have previously helped my brother build one of the more expensive TP towers and I really think that the Jungle Gym kit is better designed and easier to build. At first I was surprised that we would have to drill our own holes, but now I realize that this actually speeds up the build process as you aren't trying to compare numerous pieces of wood looking for the one that has that 'extra hole' and you don't have the problem of holes not aligning as they should, as every build can sit slightly differently." - Mark
"Solid, fantastic value for money - An excellent, solid climbing frame which is fantastic value for money, I am a child minder and the kids love it. I would say that the instructions say it takes 2 people 4 hrs. to build it. But it took my husband and I all day to do. Don't let that put you off, it's definitely worth the work. Highly recommended." - Julie
"Good instructions - Thanks to the good instructions putting it together is very doable. It takes a while but the result is very satisfactory." - Penv
"Laymen can put it together - We have a large playground in September put in our garden for our daughter's 3rd birthday. The Jungle Gym Palace, the Bridge and the Swing Module. The assembly was much easier than we thought. Jungle Gym gives such a good explanation that even laymen can put it together. My daughter 3 thinks it's great, but also our son of 1.5. Have fun!" - Admin
"Great fun - My husband and his friend have had great fun I think putting it all together, and the children love it. We will definitely recommend you guys to all our friends when they come to play!" - Anne
"Fairly easy - We bought this playhouse and climbing frame for our three children. Having done some research online we felt Jungle Gym got better reviews and seemed very flexible if we wanted to add further pieces in later years. Once delivered and installed we were really pleased with the finished results. High quality materials and clear instructions made putting it up fairly easy. Our only piece of advice would be, if you are putting the playhouse onto the raised frame it will need two strong people to lift it. Otherwise, The kids love it and are out on it most days – money well spent on a quality product, we won’t hesitate to recommend it to friends." - Peter
"Feels safe and sound - Bought this climbing frame a month ago after doing much research on other websites. Pretty soon it became clear that with all its specifications this was the winner. Assembly can be considered easy and comes with a good explanation. The timber is good quality and even more important it feels safe when sitting inside of it yourself. Anchoring to the ground was easy with 3 packs of cement just scattered around the poles of the set. Now that it is done it's not only fun for the children but even the garden looks better. The slide is solid and does not wobble. Also the ladder is well made. Also worth mentioning is that all hardware, tools and materials are included, you only need a hammer and electric drill. I put it together with my father and it's a piece of cake with 2 people. So definitely recommended. " - Ben
"A real breeze to put up - Really pleased and it was a real breeze to put up. I would definitely recommend your company and the gyms to anybody." - Simon & Sonia and a very happy Max
"Great product - Great product but we had a nightmare trying to install - I would recommand using a fitting service." - Olive
"A bit of brain power needed - WOW our little fella loves it and he and his little friends are all over it. Took a bit of brain power to build but fairly straightforward." - Stewart
" First time installing - This was our first time installing the Jungle Gym Lodge, however we built it in 1 day. Compared to other frames we have put up in the past this one was 100 times better. Instructions were very clear, all wood and fixings were of very high quality and there were even plenty of spares too just in case. Combined with fast, friendly delivery we hope to be putting more of these up in the future. " - Thomas
Assembly FAQAny questions before, during or after assembly?
A fully trained team is available to assist you with any questions, queries or assistance that you may require.
+31 85 4444 100
Monday - Friday: 9am - 5pm (UTC +01:00)
Is it difficult to assemble a Jungle Gym climbing frame yourself?
No, this is not difficult at all. With the illustrated step-by-step instructions and included brackets and tools, assembling Jungle Gym playground equipment is a very straightforward job. Everything is designed to make it as easy as possible and we recommend assembling with two adults.
What is the assembly time?
This is different for each product. You will find an indication by clicking on the button "product specifications" found on each product page of this website. For example the assembly time for the Jungle Casa is estimated at 5 hours (with 2 adults).
Which tools are required?
We recommend a hammer, electric drill, tape measure, wood saw, and pencil. Everything else you need is included.
Do I need to anchor the play set to the ground? Yes, all Jungle Gym climbing frames include ground anchors and they insure that your climbing frame does not shift or overturn. Pay attention how to install the ground anchors according to our assembly instructions. Can I combine Jungle Gym parts and accessories with other brands?
No, Jungle Gym products are to be used in combination only with each other. We can only guarantee the safety if you use our specially developed combination of products.
Prefer assembly by a professional?
We understand if you prefer a professional to assemble your Jungle Gym instead, for example if you simply don’t have the time. Many Jungle Gym dealers offer optional installation service. Please check the store locator to find out which dealers offer installation service.